Move Computer Repair Out of the Shop and Into the Cloud
Run remote hardware diagnostics and manage test reports with the same world class tools used by factories and OEMs.
Shop Plans Free Trial
Run remote hardware diagnostics and manage test reports with the same world class tools used by factories and OEMs.
Shop Plans Free Trial
Independent technicians will appreciate the freedom afforded by remote diagnostics. Expand your business by moving into the cloud with Service Center Remote!
Don't let physical location limit your customer reach. Service Center Remote takes diagnostics out of the shop and into the cloud, greatly expanding your service area. Your customers will appreciate the ease and convenience of having their systems diagnosed from the comfort of home.
Support centers now have access to the most accurate and powerful remote diagnostics available. Team accounts make it easy to manage customers and technicians from a single secure place, while providing professional branded reports for your customers.
As an IT professional tasked with supporting hundreds of systems across your organization, Service Center Remote allows you to perform diagnostics without leaving your desk. Hundreds of hardware diagnostic tests help you identify issues quickly, and get your users back up and running in no time.
Technicians have appreciated the benefits of PC-Doctor Service Center kits for years, providing industry standard hardware diagnostics, the most extensive system information available, along with professionally branded reports. Service Center Remote takes things one step further, offering cloud-based remote diagnostics that are reliable, secure and easy to use. Expand your service area by moving out of the shop and into the cloud!
Physical Service Center kit not required, and we offer a 30-day satisfaction guarantee.
"As an IT consulting firm, we reduced our return rate from 70% to 3% within six months of adopting the PC-Doctor Service Center hardware diagnostics."
Whether you use Service Center or Service Center Remote for your testing, the Service Center Remote Console allows you to store and manage customer testing and reporting in a single place. Easily share testing among team members to provide your customers with timely and seamless support.
Cloud reporting is free for all owners of Service Center 11 and greater.
Service Center Remote is reliable, secure and easy to use. Test a customer's system from anywhere in the world in 4 easy steps!
Start a New Session
Provide Unique Link to Customer
Customer Downloads & Runs Client
Begin Remote Testing!
PC-Doctor's system health solutions support PC and Android devices that are used by OEMs, support centers, factories, repair facilities, technicians, and individuals. These robust solutions are comprised of patent-driven hardware diagnostics, Direct System Information™, intelligent messaging, pro-active system monitoring, and high end reporting options throughout the full system lifecycle.
"If you're serious about hitting deadlines, serious about building business volume, you have to have PC-Doctor as a front line tool." - Ray Reinders, Link Computing Solutions
Service Center Remote is an extension of the industry's leading PC troubleshooting repair toolkit. These five-star rated, professional level hardware diagnostic toolkits are used by PC, Android, and Mac repair technicians, service professionals, and hobbyists, on the bench and on the road. Large and small repair organizations use these toolkits to shorten system diagnostic time and reduce parts usage.